Phone Features Quick Reference:

Note - with cloud-based phone systems like Vonage, always remember extension settings like Do not Disturb, Call Forwarding and adding contacts should only be made via your extensions settings in your Vonage account.

Attended Transfer

o Press Transfer button (caller on hold)

o Enter extension

o Press Dial softkey

o Recipient answers to approve transfer...

o Yes - Press Transfer to complete

o No - Press Cancel softkey -> back to caller

Blind Transfer

o Press Transfer button (caller on hold)

o Enter extension

o Press Transfer softkey

Transfer to Voicemail

o Transfer but instead **Extension

Call Park (see also Attended Transfer)

o Transfer button, Dial *103

o Record Park #

o Dial *104, then Park # to Retrieve

Conference in Others

o Press Conf soft while connected to 1st caller

o Enter next caller phone/extension

o Next caller answers, press Conf soft key again

Restart Phone: Menu -> Basic -> Reboot Phone